How to Increase File Upload Size Limit?

  • Weber_Valentin
    Gefragt am 19. April 2024 um 17:37

    Hi,

    wir wollen ein Formular erstellen, wo andere Videos hochladen sollen.

    Jedoch ist die aktuelle maximale Dateigröße 10.6 MB.

    Wie kann ich diese erhöhen? Welchen Plan sollte ich dafür buchen? Was ist die maximale Dateigröße, die man dort hochladen kann?

    Dankeschön!

    Liebe Grüße,
    Valentin

    PS: Hier noch der Screenshot:

    How to Increase File Upload Size Limit? Image 1 Screenshot 20

  • Ericson_B Jotform Support
    Geantwortet am 19. April 2024 um 20:02

    Hi Weber_Valentin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, you can change the file upload limit. Let me show you how:

    1. In Form Builder, select the File Upload’s Gear icon to open properties.
    2. Go to Options at the top.
    3. Set your desired minimum and maximum file size limit in KB.

    How to Increase File Upload Size Limit? Image 1 Screenshot 20Keep in mind that this will use up your upload space. The Starter plan has an upload space limit of only 100MB. You can free up your upload space by deleting and then purging your form submissions with file uploads or upgrade your account to increase your upload space limit. 

    To learn more, visit the Jotform Features and Pricing page or check out the Understanding Your Account Usage and Limits guide.

    Let us know if there's anything else we can help you with.