-
WalldorfWeekenderGefragt am 19. April 2024 um 09:08
Sehr geehrtes Jotform Team,
leider habe ich aktuell in jedem Browser das Problem, dass ich mich nicht anmelden kann, da folgende Fehlermeldung auftritt:
Die Website ist nicht erreichbar- Prüfe, ob „eu.jotform.com“ einen Tippfehler enthält. Wenn die URL keinen Tippfehler enthält, kannst du die Windows-Netzwerkdiagnose durchführen.
DNS_PROBE_FINISHED_NXDOMAIN
Ich würde mich über eine zeitnahe Rückmeldung freuen
Mit freundlichen Grüßen
Dennis Gleue
-
Harshad_P Jotform SupportGeantwortet am 19. April 2024 um 11:22
Hi WalldorfWeekender,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, thanks for reaching out to Jotform Support. I am sorry you are having an issue with this. I've tried to access eu.jotform.com and everything is working correctly. Check out the screenshot of my results:
Can you please try it with a different internet network and see how it goes? I also suggest restarting your router if you are using any. Also, check any firewalls that can be blocking the website.Give it a try and let us know how it goes.