How can I reduce the data storage?

Hallo zusammen,

Wie kann ich den genutzten Datenspeicher reduzieren und setzt sich das zurück?

Ich benutze die kostenlose Version und bekomme angezeigt, dass der Datenspeicher fast voll ist. Ich habe schon einige Antworten von meinem Formular gelöscht, aber das hatte keine Auswirkungen.

Danke vorab für eine Rückmeldung und beste Grüße

Kai Pötting

hallo@farbmut.de

Hi Kai_hallo,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, what you're referring to is the Upload Space limit, which is the available disk space you can use, account-wide, for storing files uploaded on your forms. You're currently using 86.4 MB of 100 MB for a Starter account. To free up your upload space, you can delete and then purge your form entries with file uploads. Before doing that, try to download the files first as a back-up.

Let us know if you have any other questions.