How to restore deleted entries beyond 30days?

Sehr geehrtes Support-Team,

gibt es die Möglichkeit den Papierkorb der gelöschten Antworten eines Formulares auch nach 30 Tagen wiederherzustellen? Leider haben wir einige Unstimmigkeiten entdeckt und würden die Daten aus dem Papierkorb nochmals benötigen.

Mit freundlichen Grüßen

Anne Schweizer

Hi Anne,

Thanks for reaching out to Jotform Support. Our German Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

About restoring deleted submissions, entries in the Trash folder are automatically purged or deleted permanently after 30 days. This means that we can no longer restore deleted entries beyond 30 days.

Let us know if you have any other questions.