How to clear form caches?

  • ramonstoiber
    Gefragt am 3. März 2024 um 14:14
    Stellt sich der Zähler nicht automatisch zurück? was muss ich tun damit er sich zurücksetzt.

    Mit freundlichen Grüßen

    Ramon Stoiber

  • Karlo Jotform Support
    Geantwortet am 3. März 2024 um 14:17

    Hi Ramon,

    Thanks for reaching out to Jotform Support. Unfortunately, our German support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. You can easily clear your Form Cache. Let me show you how:

    1. In My Forms, on the upper right corner of the screen, click on your Avatar.
    2. Click on Settings.
    3. Go to Form Caches and click on Clear Cache.

    Upload storage space overlimit Image 4 Screenshot 83 Screenshot 10

    Let us know if there’s anything else we can help you with.