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ramonstoiberGefragt am 3. März 2024 um 11:57
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Karlo Jotform SupportGeantwortet am 3. März 2024 um 14:16
Hi Ramon,
Thanks for reaching out to Jotform Support. Unfortunately, our German support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. When I checked your account, it was in good condition. Are you perhaps referring to a different Jotform account? If so, could you share with us the username or email address that is associated with a Jotform account?
As for your other question, I've moved that to a new thread. You can check that out here.
Once we hear back from you, we'll be able to help you with this.