Form over quota after the monthly limits had already reset.

Hallo!

Gestern um 18h wurden unsere Formulare, auf Grund des Überschreitens des monatlichen Limits, gesperrt. Mit heutigem Tag haben wir wieder 100 Antworten gut. Dennoch können unsere Formuare nicht aufgerufen werden:

https://termin.chiropraktik-wien.at/?termin[month]=03&termin[day]=04&termin[year]=2024&uhrzeit=15:00      

Im Admin Bereich kann ich bezüglich der Sperre nichts mehr finden. Ich ersuche um rasche Behebung. Danke!

Mit freundlichen Grüßen,

Matthias Rathmayer

Hi Chiropraktik_Wien,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and can see here that your monthly submission limit has already reset. I cleared your form's cache, which normally fixes temporary issues and tried accessing the form, and it was accessible. Can you try accessing your form again?

Give it a try and reach out to us if you have any other questions.