Does file storage limit also get reset monthly?

  • wwwsolartechnikhammde
    Gefragt am 28. Februar 2024 um 07:22

    Guten Tag,

    wird der Dateispeicher ebenfalls monatlich resettet?


  • Haseeb Jotform Support
    Geantwortet am 28. Februar 2024 um 09:41

    Hi wwwsolartechnikhammde,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The Submission Storage limit is the maximum number of entries, from all your forms, you can keep in your account (can also be freed by purging form entries). This is a Total usage limit. The total usage limit is the allowed space or number of an item your account can use. Unlike its monthly counterpart, this usage limit type doesn’t reset and has to be managed manually. Here is a guide on better understanding your account usage and limits.

    Give it a try and let us know if you need any help.