Datei Upload auf 3 begrenz

  • Rosenow_Kevin
    Gefragt am 27. Februar 2024 um 04:29

    Hallo liebes Jotform Team,

    ich habe ein Datei Upload erstellt, auf dem PC funktioniert alles und ich kann beliebig viele Dateien hochladen, wenn ich aber auf dem Smartphone Bilder auswähle, dann werden nur 3 Bilder geladen und der Rest bleibt einfach in pending, dadurch kann der Upload nicht abgeschlossen werden, ich habe alles versucht und bitte nun um Hilfe. Vielen Dank

  • Israel Jotform Support
    Geantwortet am 27. Februar 2024 um 06:45

    Hello Kevin,

    Thanks for reaching out to Jotform Support.  Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Datei Upload auf 3 begrenz Image 1 Screenshot 20

    Could you let us know what specific device are you using? Also, Is your form embedded on a website? If so, please share the webpage link where your form is embedded. 've cleared your form cache as this helps fix temporary issues. Can you go ahead and try it again and let us know how it goes?

    ce we hear back from you, we'll be able to help you with this