Weekly Appointment Planner is Stuck in Loading

Hallo, bei unserem Formular https://eu.jotform.com/build/230442389356359 ist das Widget in Dauerschleife beim Laden ... können Sie den Fehler entdecken? Vielen Dank und Grüsse

Hi Stuart_Parris,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We’re sorry you're having difficulties with this. ​​I tested your form and had the same issue, so I created a ticket and escalated this to our Developer team.

Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

In the meantime, you can hide the widget and add a new one which should work.

Thanks for your patience and understanding, we appreciate it.

Hi Stuart,

Thanks for your patience. This was a known issue and our developers have confirmed that the issue has been fixed. I've checked your form and can see that the Widget Appointment Planner widget is working now.

Let us know if there’s anything else we can help you with.