Abbrüche analysieren können

Hallo,

ist es möglich, dass ich eine Übersicht bekomme, an welcher Stelle die User das Formular abbrechen, bzw. wie viel User bis zu welcher Frage gekommen sind?

Vielen Dank im voraus!

Hi kundepswrevision,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Sadly, we can only get Form Analytics for the successful submissions only. But you can still track how many users viewed your form without submitting.

You may also use Google Analytics widget to track the user's activities on your form, current number of people viewing, and the total number of session. However, this does not track submissions.

Here's a workaround that I think would be best to use in your case, you may add the Save and Continue feature. This allows the user to save and continue if they are not able to complete the form. You can check the Incomplete Submissions under the submission tab. But this will not track those users who did not save their incomplete submissions.

Give it a try and let us know how it goes.