Error when trying to upgrade account

Hallo, ich bekomme leider immer diese Fehlermeldung, wenn ich ein upgrade auf STORAGE machen möchte. Wie kann ich es anders lösen? Danke - viele Grüße Marie

Hi Marie,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After using Google Translate for the pop-up message you received, it seems that there's an issue with one of your plugins that's causing the error when trying to upgrade. Can you try disabling some of them and try again? You can check this guide on how to do it depending on your browser. Also, you can try to upgrade on another browser.

Give it a try and let us know if you need any other help.