Email notification not working in Jotform Mobile app

  • Lion_Hill
    Gefragt am 17. Februar 2024 um 00:17

    Ich habe eine Booking App erstellt. Aber ich erhalte keine E-Mail Benachrichtigung, wenn ich eine Buchung erstelle. Was muss ich tun?

  • Rahul Jotform Support
    Geantwortet am 17. Februar 2024 um 03:25

    Hi Lion_Hill,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. There are many possible reasons why notifications might not be going through. We also have a guide about why email notifications are not working that you can check out. Can you share the APP/form URL so I can get a better idea of what's happening? Once we hear back from you, we'll be able to move forward with a solution.