The form has been submitted without email and phone fields

  • Deutenhof hotel & Gastro GmbH & co. KG
    Gefragt am 16. Februar 2024 um 05:06

    Sehr geehrtes Team,


    wir haben am 09.02.2024 um 14:30 eine Reservierung über unsere Homepage durch das von Ihnen erstellte Formular bekommen. Jetzt sind dies allerdings 37 Personen und wir haben keinen Kontakt (Telefonnummer / E-Mail) sodass wir diese Buchung auch ernst nehmen können.


    Besteht Ihrerseits die Möglichkeit da einen Kontakt aufzubauen oder uns Kontaktdaten zuzusenden?


    Mit freundlichen Grüßen


    André Steiger

    Deutenhof Hotel & Gastro GmbH & Co. KG

    Jotform Thread 11946351 Screenshot
  • Mahmoud Jotform Support
    Geantwortet am 16. Februar 2024 um 07:29

    Hi André, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the mentioned form and I noticed that the fields E-Mail and Telefonnummer were not required fields when the form was submitted on February 9, 2024, as you can see in the below screenshot

    The form has been submitted without email and phone fields Image 1 Screenshot 20

    The form has been edited after the mentioned submission on February 14, 2024, and these fields are now required which means that the form can't be submitted without filling out all required fields.

    Let us know if you have any other questions.