Next button is not working

  • MyMicrobiome
    Gefragt am 16. Februar 2024 um 04:03

    Liebes Yotform Team,

    ich teste gerade Ihre Plattform und habe auch schon ein Formular erstellt.

    Leider gelangt man nicht auf die nächste Seite, wenn man auf "Next" klickt.

    Woran kann das liegen?

    Viele Grüße


  • Mahmoud Jotform Support
    Geantwortet am 16. Februar 2024 um 06:34

    Hi MyMicrobiome, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry this is happening. I tested a clone of your form and I could replicate the issue. I cleared your form Cache to refresh the data and tested another clone and it works as expected now:

    Next button is not working Image 1 Screenshot 20

    Could you try to check your form again and let us know how it goes?

    Once we hear back from you, we'll be able to help you with this.

  • MyMicrobiome
    Geantwortet am 19. Februar 2024 um 02:50
    Dear Mahmoud, now it works!
    Thank you for your help!
    Best,
    Tanja
    Am 16.02.24 um 12:34 schrieb Jotform:
    ...