Formular Problematik

Hallo

Es scheint, dass wir ein Problem mit einem unserer Formulare haben.

Wenn man nur das erste Feld ausfüllen will, funktioniert es nicht. Alles friert komplett ein und stürzt ab.

Lg
Danilo

Hi Danilo,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’m sorry you're having issues with your form. Let me look into it and get back to you with a solution.

Thanks for your patience, we appreciate it.

Hello Waqas

We can also communicate in english.

It seems that we have a problem with one of our forms. If you just try to fill in the first field, it doesn't work. Everything freezes completely and crashes."

Thank you very much for your help
Danilo

Hi Danilo,

Thanks for getting back to us. I checked your account and found that you have a lot of forms. Can you give us the form URL of the one you are referring to so that we can check?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi Danilo,

Thanks for patiently waiting. I just heard back from our backend team. They've solved the issue, so it should all be working fine now.

Can you give it a try and see how it goes? 

Hi everyone

Sorry for the late response.

Thank you very much guys! Its working fine now!

Best regards