Mein Passwort finde ich nicht mehr habe versucht ein neues zumachen kommt nicht auch die Mail Adresse der info@akademie-starke-kinder.com

Brauche Hilfe da ich mein Passwort nicht eingeben kann und auch nicht ein neues erstellen kann für die Adresse Info@akademie-starke-kinder.com

Hi Mustafa,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked the email address associated with this thread and found it is under a guest account which is good for one-time use only. May I know what error message you're getting every time you try to register a new Jotform account? Can you post a screenshot so that we can check and further assist you with this issue? See our guide on How to Post Screenshots to Our Support Forum. Let me show you how:

1. Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread in a new tab.

1. Once you open your thread, scroll down until you see the Your Answer section.
2. This is where you will reply. Click the Add Image button.
3. Next, either paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.

Once we hear back from you, we'll be able to help you with this.