Can I upgrade to Bronze and cancel it after 2-3 months?

  • fvgsoberreitnau
    Gefragt am 11. Februar 2024 um 17:51

    Sehr geehrte Damen und Herren,  

    ich benötige für unseren Schulförderverein 2 Formulare mit geplanten insgesamt ca. 130 Antworten+Signaturen. 

    Kann ich das Bronze Upgrade auch nur für 2 -3 Monate buchen und danach wieder kündigen. 


    Mit freundlichen Grüßen 

    Martin Rogg

  • Rica Support Team Lead
    Geantwortet am 11. Februar 2024 um 19:56

    Hi Martin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, you can upgrade to the Bronze monthly plan and cancel it after 2-3 months. Please make sure to cancel the plan before the renewal date. Let me show you how to cancel it:

    1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.

    Can I upgrade to Bronze and cancel it after 2 3 months? Image 1 Screenshot 40

    2. Under the Billing tab, click on Change Plan.

    Can I upgrade to Bronze and cancel it after 2 3 months? Image 2 Screenshot 51

    3. Click on the Downgrade button to switch to the Starter (Free) Plan.

    Can I upgrade to Bronze and cancel it after 2 3 months? Image 3 Screenshot 62

    4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions to continue with canceling your plan.

    Please also check out our guide about How to Cancel your Subscription.

    Let us know if you need any more help.