Höhe des Skripts falsch

  • greenique
    Gefragt am 9. Februar 2024 um 03:54

    Hallo,

    wir binden unsere Formulare immer mit der "Einbetten"-Funktion über das Javaskript ein. Allerdings wird hierbei die Höhe des Formulars falsch gesetzt, weil mobil Teile des Formulars ausgeblendet/ nicht sichtbar sind.

    Gibt es eine Möglichkeit, dass Jotforms die Höhe des Formulars richtig setzt? Woran liegt es, dass teilweise Teile des Formulars nicht sichtbar sind.

    Höhe des Skripts falsch Image 1 Screenshot 20

    Vielen Dank für die Hilfe!

    Jotform Thread 11697763 Screenshot
  • Mikhail Enterprise Support
    Geantwortet am 9. Februar 2024 um 06:25

    Hi greenique, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you send me the link to your site where you embedded your form, so I can take a look at it for you? If you are embedding your form using the Embed Code, unfortunately, there's no field to set the height manually. But on your attached image, it is using Iframe. Have you tried adjusting the height on the Iframe code? Check out my screenshot below:

    Höhe des Skripts falsch Image 1 Screenshot 20

    Once we hear back from you, we'll be able to move forward with a solution.