Kündigung

  • kerstinbogus
    Gefragt am 8. Februar 2024 um 05:54

    Hallo,

    ich bin unsicher und möchte vorsorglich meinen kompletten Account kündigen und die Daten löschen lassen. Ich wollte nur ein Formular testen, um es auf einer Einladungskarte zu nutzen, ich möchte aber kein Geld bezahlen.

    Ich glaube verstanden zu haben, dass dieser Dienst ohne eine Bezahlung nicht möglich ist.

    Danke für die Umsetzung.

    Kerstin Bogus

  • Arghya Jotform Support
    Geantwortet am 8. Februar 2024 um 08:25

    Hi Kerstin,

    Thanks for reaching out to Jotform Support. Since the customer support in your language is currently unavailable, I'm using Google Translate to understand your question and answer you in English. If you would like to get the answer in your language, we can arrange it, but it takes a longer time to revert. Please let us know if you need this service.

    If I understand you correctly, you want to test a form in the invitation card and delete your account. We have a Stater plan which is completely free to use. You can check out our Pricing page for more information. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, if you want to delete your account, you can do that on your account page. Let me show you how to do it:

    1. Hover on Avatar, and go to Settings.
    2. Click on Account, and scroll down to the bottom of the page.

    Kündigung Image 1 Screenshot 30

    4. Click on Delete My Account.

    Kündigung Image 2 Screenshot 41

    We've a guide about How to Delete Your Jotform Account that you can check out.

    Let us know if you have any other questions.