Suspended Account: Collecting log in credentials

  • Fynn
    Gefragt am 7. Februar 2024 um 05:28

    Guten Tag,

    Ich wollte mich heute auf meinem Mobilen Endgerät anmelden und dieses wurde mir verweigert. Mein Konto soll suspendiert worden sein. Ich bitte einmal um Klärung

    Mit freundlichen Grüßen

    Fynn

  • Mahmoud Jotform Support
    Geantwortet am 7. Februar 2024 um 07:42

    Hi Fynn, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry this is happening. I checked your account and It has been suspended due to this form since it was used to collect login credentials. Do note that this is against Jotform's Terms of Use. To continue using your Jotform account, please allow us to remove the offending fields from your form so we can re-activate your account again.

    Once we hear back from you, we'll be able to help you with this.