Unsere monatlichen Limits wurden zum 1.2.2024 nicht zurückgesetzt

  • wachstumsagentur
    Gefragt am 7. Februar 2024 um 04:51

    Vielen Dank für Ihre Hilfe

  • Richie Jotform Support
    Geantwortet am 7. Februar 2024 um 07:15

    Hi wachstumsagentur,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your monthly reset and it is on March. To clarify, your monthly reset for the month of February was not triggered? I pushed the reset for your monthly usage in your account and it seems the counter has been reset.

    Let us know if there’s anything else we can help you with.