Account: Didn't receive the email to reset the password

Sehr geehrte Damen und Herren,

wir haben unser Passwort vergessen und auch auf den Button zurücksetzen geklickt, doch leider kommt keine E-Mail zum Zurücksetzen ...

Wir bitte hier um Hilfe.

Hi touristinfo894, 

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry this is happening. Could you please share with us the email address associated with the mentioned account to check it further?

Once we hear back from you, we'll be able to help you with this.