How to send value in Salesforce selected in Single Choice field with Calculation Value?

Hallo Support Team,

ich habe gerade folgendes Problem bei diesem Formular:

https://eu.jotform.com/build/240314839859063

Ich habe beim Feld "Desktop Vorgabe" die Berechnungswerte aktiviert und übersetzte Ja auf True bzw. Nein auf False. Trotzdem kommt bei der Salesforce Schnittstelle die Werte Ja und Nein an, welche nicht unter Kontrollkästchen (Checkbox) verarbeitet werden können. Gibt es eine Möglichkeit, mit der ich die Berechnungswerte übertragen kann?

Das kopieren über Bedingung wäre ein möglicher Umweg, allerdings würde ich natürlich einen direkten Weg bevorzugen.

Danke im Voraus!

Grüße Franz

Hi FranzMayr,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. You can add another Single Choice element and add an Update/Calculate Field condition to copy the data selected in the first Single Choice field to the other Single Choice field you added, then map the new Single Choice field to Salesforce. Let me show you how:

1. In Form Builder, duplicate the Single Choice field and edit the label with True or False option.
2. Next, you need to set up the condition. Click on Settings in the orange navigation bar at the top.
3. Click on Conditions from the left side and click on Update/Calculate Field.
4. Create this condition and click on Save.
5. Next, you need to map the Single Choice field that has the True or False value in Salesforce integration and click on Save Action.
6. Hide the Single Choice field you added.

It will copy the value entered in Desktop Vorgabe field to other Single Choice you added. Check out my screencast:

Let us know if there’s anything else we can help you with.

As I mentioned in my previous post, I am aware of this workaround to reach the goal. However, since I have forms with a large number of selection fields, I was looking for a simpler way. Is there another, simpler option without the mentioned workaround?

Hi FranzMayr,

Thanks for getting back to us. Another workaround that I can suggest is to use the form's calculation widget to retrieve a string of calculated values for the associated field. Let me show you how:

First, add the form calculation widget:

1.  In Form Builder, click on the Add Form Element menu on the left side of the page. 
2. On the Widgets tab, click on the form calculation widget.

We will set up the calculation widget as follows:

Set up as follows:

Then the value is passed to the field like this, and you can integrate it with your Salesforce:

Give it a try and reach out again if you have any other questions.