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schnitzlerproGefragt am 30. Januar 2024 um 11:37
Hallo liebes Support-Team
Leider passt Jotform auch nach meinem Upgrade nicht zu meinen Plänen, sodass ich von dem 30-tägigen Rückerstattungsangebot Gebrauch machen möchte. Der Tarif ist bereits gekündigt, aber die Zahlung muss wohl noch einmal persönlich angefordert werden. Das möchte ich hiermit tun.
Beste Grüße
Jerome Schnitzler
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Arghya Jotform SupportGeantwortet am 30. Januar 2024 um 14:00
Hi Jérôme,
Thanks for reaching out to Jotform Support. Since the customer support in your language is currently unavailable, I'm using Google Translate to understand your question and answer you in English. If you would like to get the answer in your language, we can arrange, but it takes a longer time to revert. Please let us know if you need this service.
Getting back to your question. I’m really sorry that this is happening. I’m going to do my best to resolve it for you. To request a refund, you need to fill out this Refund Request Form. After investigating your request, you will receive an email regarding the result.
Let us know if you have any other questions.