Fehlende Rechnung Jahr 2021

Sehr geehrte Damen und Herren,

ich benötige eine Rechnung für das Jahr 2021 finde diese Rechnung aber nicht unter mein Profil.

Hi Mariusz,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand you want to obtain an invoice from 2021. However, when I checked your account I was unable to see any previous or current subscription on the account. Is there a different account you are referring to? If so, please provide me with the email address of that account and I can check it out. Meanwhile, let me show you how to check invoices from your dashboard.

1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
2. Click on Settings to go to your Account Settings.
3. Under Account Settings, click on the Billing tab.
4. Scroll down a bit and you should be able to see the Invoices section. 
5. Click on the View link on each invoice to see their details.

Let us know if you have any other questions.