Account still shows overlimit after deleting submission data

Guten Morgen,

ich habe unseren Speicherplatz aufgeräumt, jedoch sagt mir das Programm dass dieser jetzt voll ist, obwohl genügend gelöscht wurde.

Wie kann ich meinen Speicherplatz aufräumen?

Hello DEZentrum,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I have recalculated your account limit and cleared your form cache. You should not see the over limit message now.

Let us know if there’s anything else we can help you with.