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ScheinsGefragt am 18. Dezember 2023 um 03:41
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Gemmhel Enterprise SupportGeantwortet am 18. Dezember 2023 um 03:55
Hi Ben,
Thanks for using Jotform. To stop our system from asking your team to log in to see/download your submission attachments, we just need to disable the requirement to log in to View Uploaded Files and Submissions. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:
- On your My Forms page, hover your mouse over your Avatar/Profile picture on the top-right side of the page.
- In the menu that comes up, click on Settings.
- Now, go to the Security tab.
- Uncheck the box next to Require log-in to View Uploaded Files, and Require log-in to see submissions under the Privacy section.
That's it. Now, you won't have to log in to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.
Give it a try and let us know if you need any help.