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online21Gefragt am 15. Dezember 2023 um 13:10
Hallo!
Kann man wenn ich einen Link per Whats App schicke das Vorschau Foto auch verändern?
In dem Fall wird es immer als "Jotform" angezeigt!
Bitte um Hilfe!
Danke!
Gruß
Manuel
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Anthony_EGeantwortet am 15. Dezember 2023 um 13:25
Hi Manuel,
Thanks for using Jotform. Unfortunately, our German Support agents are currently busy helping other Jotform users at the moment. I'm going to reply to you in English, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Unfortunately, it's not possible to completely change the preview when sharing a link in an app. When a link is shared, the app fetches the website and takes some data such as the logo, header, and main content from that page. This preview may be different in Messenger, SMS apps, WhatsApp, and other similar apps. As Jotform has its page design, the app will take the logo and header from Jotform. However, you can add your company logo to show your company's identity instead of Jotform's logo. Let me show you how:
- In Form Builder, click on the + Add Your Logo button at the beginning of the form.
- Upload your Logo to the right sidebar.
You can edit its size and alignment:
Check out the screencast below to see my results:
Let us know if you need any more help.
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online21Geantwortet am 15. Dezember 2023 um 13:55
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Rayzel Jotform SupportGeantwortet am 15. Dezember 2023 um 16:25
Hi Manuel,
Thanks for getting back to us. I moved your other question to a new thread and helped you with that here.
Let us know if you have any other questions.