Not receiving password reset email

Hallo zusammen,

Die Passwort zurücksetzung funktioniert nicht, es kommt keine Mail an. Auch nicht im Spam

Hi Manuel,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have checked on the email address you used to create this thread, and it seems that it isn't associated with any Jotform account. Instead, it is a Guest account.

Guest accounts are temporary accounts with one-time login only, and you will not receive a password reset email. If this is not the case, could you please provide the email address or username of the concerned account?

Once we hear back from you, we'll be able to help you with this.