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hseidl165Gefragt am 14. Dezember 2023 um 06:50
Herbert Seidl ja, ich habe die Bestellung gemacht. HERR: Auf dem link 12x 2,90€ und die Geschenk zum Advent 50€ .
Aber ich weiß immer noch nicht wo hin welches Konto
Bitte um kurze Antwort
Mit freundlichen Grüßen
Herbert Seidl
Hseidl165@gmail.com
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Harshad_P Jotform SupportGeantwortet am 14. Dezember 2023 um 09:11
Hi hseidl165,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I believe you have ordered something through one of our forms. However, please note, that the payment collected on the forms does not go through Jotform as forms are owned by different individuals. To know about the payment you will need to contact the form owner as they will have the submission data and not Jotform. You might've received an autoresponder email when you filled out the form, you can just reply to the email to contact the form owner.
Reach out to us if you need any more help.