All stories / One to One Health
One to One Health enhances health services and proves ROI with Jotform Enterprise
Discover how One to One Health uses Jotform Enterprise to boost behavioral health adherence by 50%, achieve a 96.5 NPS, and streamline 38,511 patient submissions.
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Boosting efficiency with improved adherence
Increase in adherence rate
200%
Forms
335
Submissions
38,511
One to One Health
Industry:
Healthcare
Company Size:
Medium, Large
Use Cases:
New patient registrations, blood pressure logs, prescription refills, behavioral health surveys, pre-consult surveys, enrollment forms, and notices of privacy practices
About
One to One Health is a healthcare organization specializing in delivering efficient and personalized care solutions for large-scale employers and government agencies.
Challenge
One to One Health faced inefficiencies with manual processes, limited customization of patient satisfaction surveys, and low adherence rates in behavioral health operations. The existing third-party survey provider integrated with their EMR system was expensive, inflexible, and resulted in lower response rates.
Solution
One to One Health implemented Jotform Enterprise to streamline operations across various healthcare services. They utilized its customizable forms for patient registrations, behavioral health surveys, and more, integrated it with tools like Zapier, and automated workflows with Jotform Teams.
Results
With Jotform Enterprise, One to One Health boosted behavioral health adherence rates from 20% to over 50%, created 335 forms, and processed 38,511 submissions. They reduced manual tasks, enabling faster and more efficient operations, and achieved an impressive Net Promoter Score (NPS) of 96.5, proving high patient satisfaction.
Jotform Enterprise expand our capacity
Jotform Enterprise helped us expand our capacity to serve large-scale employers and government agencies. Additionally, we can leverage broad and targeted patient satisfaction surveys for specific programs and use cases to learn what’s going on while we deliver care in a near real-time fashion. It’s super valuable.
CEO, One to One Health
