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How New Riff Distilling uses Jotform to be more efficient
Discover how New Riff Distilling, a fast-growing family-owned distillery, uses Jotform and Zapier to streamline operations, enhance customer engagement, and maintain high-quality bourbon production.
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Streamlining workflows with 30+ forms
Number of forms used
30+
Time spent implementing Jotform
1.5 years
Year established
2014
New Riff Distilling
Industry:
Manufacturing
Company Size:
Small, Medium
Use Cases:
Collecting e-signatures, event management, data collection
About
New Riff Distilling, a family-owned distillery based in Newport, Kentucky, has rapidly grown into a premier spirits brand since its establishment in 2014. Renowned for its high-quality bourbon and unique blends, the company integrates innovation into both its craft and operations.
Challenge
New Riff Distilling faced scaling challenges as it rapidly expanded, tripling in size over seven years.
Solution
New Riff adopted Jotform to enhance its processes both internally and externally. Initially used for collecting e-signatures, Jotform quickly became integral to the company’s operations, supporting event contracts, customer pickups, sign-in forms, and nonprofit identification forms.
Results
Jotform enabled New Riff to improve operational efficiency across departments, reducing confusion and accelerating project completion. The automation tools freed up resources, allowing the company to focus on crafting its high-quality bourbon and spirits.
Approval flow process with Jotform
The approval flow process with Jotform is very helpful. It’s helped alleviate a lot of confusion between departments, allowing us to get projects done quicker. Jotform Workflows has really made that day-to-day work much more efficient.
Single Barrel Program director, New Riff Distilling
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