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Digital solutions help Literacy Pittsburgh improve lives through learning
Literacy Pittsburgh enhances efficiency with Jotform Apps, creating a centralized hub for staff and streamlining client intake. Discover how digitization supports their mission to improve lives through learning.
Read the full storyEmpowering lives through efficiency and experience
Client intakes
5,000+
Money-saving success
$14,000
Years of operation
40+
Literacy Pittsburgh
Industry:
Education
Company Size:
Medium
Use Cases:
Client intake forms, converting paper forms to online PDFs, and an employee collaboration app
About
Literacy Pittsburgh is the largest literacy organization in the greater Pittsburgh area, providing free educational services to adult learners, including high school credential programs, English language learning, and citizenship preparation.
Challenge
Literacy Pittsburgh’s intake process was lengthy, paper-based, and required in-person meetings, leading to data entry errors, inefficiencies, and duplicate work.
Solution
Literacy Pittsburgh adopted Jotform to digitize its intake forms, converting paper forms into online PDFs with conditional logic. Additionally, they built a centralized app with Jotform Apps, which serves as a hub for resources, program management, and onboarding.
Results
With Jotform, Literacy Pittsburgh significantly improved efficiency in the intake process, reducing redundant data entry and enabling remote onboarding.
Streamlined onboarding and centralized updates
The simplicity of building the Jotform app made things easy. And it was great to have a centralized place to make those (form) updates. It really helps onboard new staff as well when you can point to one app.
Data and information manager, Literacy Pittsburgh