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Digital solutions help Literacy Pittsburgh improve lives through learning

Literacy Pittsburgh enhances efficiency with Jotform Apps, creating a centralized hub for staff and streamlining client intake. Discover how digitization supports their mission to improve lives through learning.

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Literacy Pittsburgh

Empowering lives through efficiency and experience

Client intakes

5,000+

Money-saving success

$14,000

Years of operation

40+

Literacy Pittsburgh

Literacy Pittsburgh

Industry:

Education

Company Size:

Medium

Use Cases:

Client intake forms, converting paper forms to online PDFs, and an employee collaboration app

About

Literacy Pittsburgh is the largest literacy organization in the greater Pittsburgh area, providing free educational services to adult learners, including high school credential programs, English language learning, and citizenship preparation.

Challenge

Literacy Pittsburgh’s intake process was lengthy, paper-based, and required in-person meetings, leading to data entry errors, inefficiencies, and duplicate work.

Solution

Literacy Pittsburgh adopted Jotform to digitize its intake forms, converting paper forms into online PDFs with conditional logic. Additionally, they built a centralized app with Jotform Apps, which serves as a hub for resources, program management, and onboarding.

Results

With Jotform, Literacy Pittsburgh significantly improved efficiency in the intake process, reducing redundant data entry and enabling remote onboarding.

Streamlined onboarding and centralized updates

​​The simplicity of building the Jotform app made things easy. And it was great to have a centralized place to make those (form) updates. It really helps onboard new staff as well when you can point to one app.

Alex Dow

Data and information manager, Literacy Pittsburgh