All stories / Kirksville Web Design
Jotform loyal for 10+ years, a solopreneur has no plans to change
Learn how Kirksville Web Design simplified their client intake process and improved efficiency using Jotform's powerful form builder and seamless integrations. By automating data capture and streamlining workflows, they were able to focus on delivering top-notch websites while saving time and reducing errors.
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Case study results at a glance
Submissions
3,000+
Reduction in Client Onboarding Time
30%
Paperless Process
100%
Kirksville Web Design
Industry:
IT & Technology
Company Size:
Small
Use Cases:
Client lead forms, approval workflows, conditional logic, e-signatures, and payment integrations
About
Kirksville Web Design is an intranet developer specializing in the Google Sites app, which is part of the core suite of collaboration tools on Google Workspace for Business, Education & Enterprise.
Challenge
Kirksville Web Design faced several challenges when trying to streamline their client onboarding process. Their previous method involved paper forms and manual data entry, which was both time-consuming and prone to errors. This inefficient workflow created delays in starting projects and led to frustrations among both clients and staff. Additionally, the complexity of collecting and organizing client information made it difficult to maintain accurate records. The company needed a solution that would simplify their intake process, enhance accuracy, and ultimately speed up client onboarding without sacrificing quality.
Solution
To address these challenges, Kirksville Web Design turned to Jotform, leveraging its robust form-building capabilities to streamline client data collection. By using Jotform’s intuitive, customizable forms, the company was able to automate their onboarding process, reducing the reliance on paper forms and manual data entry. With Jotform’s integration features, they easily synced client data with their existing systems, ensuring accurate records. This allowed the team to collect and organize information more efficiently, significantly speeding up their workflow. The ability to create personalized forms tailored to each client further enhanced the user experience, allowing clients to submit their details seamlessly, leading to faster project starts and improved customer satisfaction.
Results
With Jotform’s powerful form-building and automation capabilities, Kirksville Web Design saw significant improvements in their workflow and client experience. The company reduced the time spent on manual data entry, enabling them to streamline client onboarding and project initiation. By automating these processes, they could handle more clients with fewer resources, increasing their overall efficiency. The integration with their existing systems further ensured data accuracy and minimized errors, allowing them to deliver quicker project turnarounds. As a result, Kirksville Web Design enhanced customer satisfaction, contributing to a more responsive and professional service.
Jotform’s Flexibility Impresses
I think it’s really cool. I place sample Jotforms on all my Google Sites templates because I trust my customers will be blown away with Jotform’s flexibility.
Entrepreneur, Kirksville Web Design
