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How Jotform helped a clinic cut patient processing time by 80%
Discover how Highlands Sport and Spine enhances patient intake, treatment tracking, and compliance with Jotform's HIPAA-friendly solutions, making healthcare management seamless for staff and patients alike.
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Key Metrics Showing Jotform’s Impact on Highlands Sport and Spine
Patient Processing Time Cut
80%
Administrative costs reduced
50%
Efficient Workflow Integrations
Google Sheets and monday.com
Highlands Sport and Spine
Industry:
Healthcare
Company Size:
Small
Use Cases:
HIPAA Compliance Google Sheets, monday.com integration general patient intake form, consent forms, and insurance verification form
About
Located in Denver, Colorado, Highlands Sport and Spine is a chiropractic and physical therapy clinic specializing in tailored patient care. Known for a collaborative approach, the clinic emphasizes customized treatment plans for conditions like chronic pain, sports injuries, and post-surgical recovery. Seeking to deliver the highest standard of care efficiently, Highlands Sport and Spine turned to Jotform to enhance their patient intake process.
Challenge
Prior to Jotform, Highlands Sport and Spine faced challenges with patient intake due to outdated, manual processes. Forms were printed, scanned, and manually entered into their systems, creating unnecessary delays and a backlog of paperwork. This system was not only time-consuming but also left room for potential errors and disruptions in their workflow.
Solution
Using Jotform, Highlands Sport and Spine developed a digital intake process that enables patients to complete forms online prior to their visit. Jotform's HIPAA-compliant forms allow patients to securely submit their medical history, insurance details, and consent forms directly to the clinic. Jotform's easy integration with their existing systems further streamlined operations by automatically organizing submissions and minimizing manual entry. This shift improved accuracy, saved staff time, and allowed practitioners to focus more on patient care.
Results
By adopting Jotform, Highlands Sport and Spine streamlined its intake process, reducing processing time by 80%. The clinic improved patient satisfaction with a faster, paperless option and enhanced data accuracy through seamless integration with Google Sheets and monday.com. Additionally, Jotform's HIPAA-compliant digital forms ensured better compliance, allowing staff to focus more on patient care and less on paperwork. This transformation has led to a smoother clinic operation overall.
More Time for Patients, Less Time on Paperwork
Interacting with people, getting them feeling well…on a regular basis is really what I love to do, not spend a ton of time working charts and putting data in. The fact that I’m able to do that more now, using Jotform, has been a huge plus to our office.
Owner and Sports Chiropractor, HSS
