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ExCel London automates 94% of manual emails with Jotform Enterprise

ExCeL London uses Jotform Enterprise to streamline operations, automating complex workflows and saving hundreds of hours across departments. Discover how Jotform enhances data management and collaboration.

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ExCel London

Boosting efficiency and reducing manual work

Time saved

300+ hours every day

Departments using Jotform Enterprise

9

Manual emails reduced

94%

ExCel London

ExCel London

Industry:

Event Organization

Company Size:

Small, Medium

Use Cases:

Data management, collaboration, automation

About

London, a premier international exhibition and convention center in East London, hosts approximately 400 events annually, serving a wide range of exhibitors, visitors, and event organizers.

Challenge

ExCeL London faced challenges with managing extensive, decentralized data across departments, causing inefficiencies in workflows, approval processes, and communication.

Solution

London adopted Jotform Enterprise, leveraging features like conditional logic, automated approvals, and e-signatures to streamline complex workflows.

Results

Jotform Enterprise transformed ExCeL London’s processes, reducing emails in catering applications from 3,000 to 180 and saving 300 hours annually on discount approvals alone. 

Enabling collaborative workflows across teams

The event managers, health and safety team, and sales team all need transparency and for information to flow between them. With Jotform’s approval flows and Enterprise account features, we’re creating that circular workflow that everyone can contribute to.

James Watts

Business systems analyst, ExCeL London