All stories / Done Dissertation
A dissertation consulting firm saves time and improves marketing with Jotform
Discover how Done Dissertation transformed its lead generation and client onboarding process using Jotform. By streamlining data collection and automating workflows, this academic coaching company optimized its operations, enabling them to focus on empowering graduate students to complete their dissertations efficiently.
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The Case Study Results at a Glance
Time Saved per Month
5 hours
Return on Time
86%
Mobile Form Usage
Yes
Done Dissertation
Industry:
Other
Company Size:
Small
Use Cases:
Automation, data collection, lead generation
About
Done Dissertation is a coaching service dedicated to helping doctoral students navigate the challenges of completing their dissertations. By providing personalized guidance, workshops, and resources, Done Dissertation empowers students to stay on track and achieve their academic goals efficiently. Their commitment to simplifying the dissertation process has made them a trusted partner for doctoral candidates.
Challenge
Done Dissertation, an organization focused on supporting doctoral students in completing their dissertations, faced inefficiencies in its workflow. The team relied heavily on manual processes for prospect applications, client onboarding, and feedback collection. As the number of students they supported grew, these processes became increasingly time-consuming and prone to errors. Managing prospect applications and ensuring smooth communication with clients required significant time and effort, creating bottlenecks that hindered their ability to scale and deliver a seamless experience.
Solution
To tackle the inefficiencies in managing prospect applications and client communications, Done Dissertation turned to Jotform’s customizable form solutions. By using Jotform's form builder, they created automated workflows for gathering and managing applications, ensuring they could track and review submissions quickly and efficiently. The integration with Jotform’s CRM and email tools allowed the team to streamline their communication, automatically sending confirmation emails and reminders. This automation reduced the need for manual data entry and follow-up, saving significant time and reducing the risk of errors in client management.
Results
By integrating Jotform into their operations, Done Dissertation achieved remarkable efficiency gains. The organization saved over 5 hours each month that were previously spent managing prospect applications manually, resulting in an 86% return on time. The streamlined workflows enabled the team to focus on providing high-quality support to doctoral students, enhancing the overall client experience while positioning the organization for continued growth.
How Going Online Transformed Our Business Growth
Moving our business online was the best thing we could’ve done and really helped us grow... Really our whole business is online at this point, helped by being able to capture this information through our platforms.
Founder, Done Dissertation
