How to Add a Server Wide Custom Sender Email Using Google SMTP

As a Jotform Enterprise administrator, you can choose to add a custom sender email using Google SMTP. This is one of Jotform’s commitments to providing robust tools that elevate your business branding and professionalism. By setting up Google SMTP with OAuth 2.0, you can send emails that perfectly match your brand identity while also maintaining top-tier security for your account.

Adding Google SMTP as your custom sender email is relatively easy. Let’s get started!

Adding Google SMTP as Custom Sender Email

You can add the custom sender email using Google SMTP by logging in to your Jotform Enterprise account and going to the Admin Console. Let’s get started!

1. Click your Profile Picture on the top-right side of the page you’re viewing. It’s the My Forms page by default.
2. Select Admin Console from the submenu.

3. On the left side of the Admin Console, select Settings.
4. Under the Sender Email (SMTP) Configuration section at the bottom of the Settings page, click the Add Sender Email button.

5. Select Google from the options, and click the Continue button.

6. Log in to your preferred Google Workspace account, and when asked, ensure to allow permission to send the email on your behalf.

7. After granting the permissions, your SMTP will be ready. Click the Send Test Email button to see if it works. If it works, click the Save button to complete the setup.

That’s for setting up the custom sender email using Google SMTP. Let’s proceed with the other settings.

Setting up the Server-Wide Sender Emails

Now that you’ve added the custom sender email let’s explore the individual checkboxes under Server-Wide Sender Emails.

Show “noreply” email in sender email options

You can set the “Show “noreply” email in sender email options” option based on the following conditions:

• The option is locked if noreply@formresponse.com is the Default Sender Email.
• You can check/uncheck the option if a custom sender email is set as the Default Sender Email, provided it is not enforced organization-wide.
• The option is permanently disabled (unchecked) if the custom sender email is set as the Default Sender Email and enforced organization-wide.

Based on the above conditions, your Enterprise users will either see noreply@formresponse.com or not in the Sender Email dropdown of their forms.

Let the users add new sender email addresses

You can set the “Let the users add new sender email addresses” option based on the following conditions:

• You can check/uncheck the option regardless of the Default Sender Email but provided that if you set a new Default Sender Email, it is not enforced organization-wide.
• It is unchecked and disabled if you set a new Default Sender Email and enforce it organization-wide.

Your Enterprise user can or cannot add a new sender based on the above conditions.