How to connect Google or Microsoft as a custom sender using OAuth 2.0 for SMTP 

How to connect Google or Microsoft as a custom sender using OAuth 2.0 for SMTP 

Big news! We’re thrilled to announce that an enhanced SMTP experience featuring a new OAuth 2.0 connection is now available for Jotform Enterprise customers.

Simple Mail Transfer Protocol, or SMTP, allows Enterprise customers to improve email deliverability and comprehensively apply their branding to their Jotform Enterprise server. Open authorization (OAuth) 2.0 support makes SMTP configuration more secure, providing granular permissions and an elevated user experience.

This new offering is a proactive response to changes to SMTP support from Google and Microsoft. Recently, Google discontinued support for apps that use less secure, basic SMTP authentication, and Microsoft plans to do the same in the coming months. Anticipating these changes, Jotform is adapting accordingly by integrating OAuth 2.0 support into our SMTP feature.

OAuth 2.0 lets users easily and securely connect their Google or Microsoft email accounts as a custom sender. This integration streamlines the SMTP setup process and allows users to send emails from their own email addresses, improving brand consistency and email deliverability — both of which can increase customer trust. With OAuth 2.0, you can send emails securely from any Jotform product using an industry-standard protocol for authorization.

Take a look at this new feature in action using Google.

How to use Gmail as your email sender via SMTP as an Enterprise Admin

  1. Log in to your Enterprise admin account and navigate to the Admin Console page.
  2. Click on the Settings tab and scroll down until you find the Sender Email (SMTP) Configuration setting.
Clicking on the Settings tab on the Admin Console
  1. Click the Add Sender Email button.
  2. Choose Google from the modal and click the Continue button.
Clicking on the Google Option on Sender Email (SMTP) Configuration Window
  1. Log in to your preferred Google account, and allow permission when asked.
Allowing permission to the Jotform account from the pop-up window
  1. After granting the permissions, your SMTP will be ready. You can test the setup by clicking the Send Test Email button or Save to complete your custom sender email settings.
Clicking on Send Test Email button on the Google SMTP Configuration Window

Note: All custom senders using OAuth 2.0 from Google are identified with the Google logo.

Displaying the Google logo used to identify custom senders utilizing OAuth 2

Learn more about adding Google sender emails with OAuth 2.0.

How to use Gmail as your email sender via SMTP as an Enterprise user

Here’s how you can add Gmail as your custom sender email in Jotform Enterprise as a user from My Account.

  1. Log in to your Enterprise user account and navigate to the Settings page.
  2. Click the Add Sender Email button.
Clicking on Add Sender Email button from the Settings page
  1. Choose Google from the modal and click the Continue button.
Choosing Google from the Sender Email (SMTP) Configuration pop-up window
  1. Log in to your preferred Google account, and grant permission when prompted.
Allowing permission to the Jotform account from the pop-up window
  1. After granting permission, your SMTP will be ready. You can test it by clicking the Send Test Email button or Save to complete your custom sender email settings.
Clicking on Send Test Email button on the Google SMTP Configuration Window

Note: All custom senders using OAuth 2.0 from Google are identified with the Google logo.

Displaying the Google logo used to identify custom senders utilizing OAuth 2

How to use Gmail as your email sender via SMTP as a Team Admin

Follow the steps below to add Gmail as your custom sender email as a Team Admin from the team settings.

  1. Log in to your Enterprise account and navigate to the Team Settings page.
  2. Click the Add Sender Email button.
Clicking the Add Sender Email button next to Sender Emails in General Settings
  1. Choose Google from the modal, and then click the Continue button.
Choosing Google from the Sender Email (SMTP) Configuration pop-up window
  1. Log in to your preferred Gmail account, and grant access permission when prompted.
Allowing permission to the Jotform account from the pop-up window
  1. After granting permission, your SMTP will be ready. You can test it by clicking the Send Test Email button or Save to complete your custom sender email settings.
Clicking on Send Test Email button on the Google SMTP Configuration Window

Note: All custom senders using OAuth 2.0 from Google are identified with the Google logo.

Displaying the Google logo used to identify custom senders utilizing OAuth 2

How to use Microsoft as your email sender via SMTP

  1. Log in to your Jotform account and navigate to the Settings page.
  2. Click the Add Sender Email button.
Clicking the Add Sender Email button next to Sender Emails in Settings
  1. Choose Microsoft from the modal and click the Continue button.
Choosing Microsoft from the Sender Email (SMTP) Configuration pop-up window
  1. Log in to your preferred Microsoft account and allow permission when asked.
Signing in to a Microsoft account in a pop-up window
  1. After granting permissions, your SMTP will be ready. You can test this by clicking the Send Test Email button or Save to complete your custom sender email settings.

Note: All custom senders using OAuth 2.0 from Google or Microsoft are identified with the Google/Microsoft badge.

Learn more about adding Microsoft sender emails with OAuth 2.0.

We hope you enjoy the security and flexibility of this new feature! If you have any questions, please contact your customer support team or customer relationship manager. To discover more ways to optimize your Jotform Enterprise experience, register for our Jotform Enterprise Lunch and Learn sessions.

AUTHOR
Josephine is a Content Marketer at Jotform. With a background in marketing, writing, and social media strategy in the nonprofit and higher education sectors, Josephine supports content creation for blogs, campaigns, webinars, and more. In her free time, she enjoys cooking, traveling, and being outdoors. You can reach Josephine through her contact form.

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