14 best employee feedback tools

Employee retention and satisfaction in the workplace are major contributors to a business’s success. Getting employee feedback is the best way to understand how you’re doing and where you can improve, while providing employees with consistent feedback on their performance can help them meet goals and grow their careers.

Employee feedback tools are software solutions built to help organizations give, receive, and analyze feedback. By providing a structured way for employees to voice their opinions, these tools can make it easier for businesses to build a culture of transparency and continuous improvement.

Companies use employee feedback tools to gain insights into team dynamics, employee satisfaction, and areas where the organization can improve, all while helping employees feel heard and valued. Ultimately, these tools can significantly impact employee retention, productivity, and morale, making them essential elements of an organization’s toolkit.

Tips for finding the best employee feedback tools to meet your needs

With so many employee feedback tools available, choosing the best one can feel overwhelming. To find the tool that meets your organization’s unique needs, consider these key criteria:

1. Ease of use: Look for tools with intuitive interfaces and simple workflows that make it easy to gather and respond to feedback.
2. Anonymity options: Tools that offer anonymous feedback options empower employees to share genuine insights, fostering a safe environment for open communication.
3. Customizable feedback formats: Some organizations prefer pulse surveys, while others may need 360-degree feedback, project-specific reviews, or other formats.
4. Real-time reporting and analytics: Real-time reporting helps organizations spot trends quickly, identify pain points, and respond to issues before they become larger problems.
5. Integration with other systems: Integrations help keep feedback accessible within existing workflows, making it easier to act on insights and track progress.

To help you find a solution that fits your organization, we’ve assembled a list of the best tools we could find. We’ll look at each solution’s features, pros and cons, and pricing.

14 of the best employee feedback tools

1. Culture Amp

Culture Amp is a feedback and analytics platform designed to improve employee engagement, performance, and development. Users can glean retention insights, take advantage of automated analytics, customize survey templates, and compare results to industry benchmarks. Culture Amp also lets you design growth plan workflows for individual employees and set development goals.

• Key features: advanced analytics and reporting for actionable insights, intuitive interface with tools for tracking engagement and development over time, benchmarking tools that allow comparison with industry standards
• Pros: strong analytics capabilities and benchmarking features, a wide range of survey templates and customization options, comprehensive resources for improving employee engagement
• Cons: development feature set — including career paths, growth goals, and personal growth plans — is a paid add-on
• Pricing: Culture Amp offers an Engage plan and a Perform plan, with a Develop add-on; contact sales for pricing
• Overall Capterra user rating: 4.6/5.0
• Overall G2 user rating: 4.5/5.0

2. Lattice

Lattice is a people management platform that combines employee engagement tools with human resource information systems. Known for its user-friendly design, Lattice helps organizations foster a continuous feedback culture with features like performance reviews, OKRs (objectives and key results), and customizable surveys.

• Key features: performance reviews with real-time feedback and custom templates, engagement surveys and pulse checks with detailed analytics, one-on-one meeting agendas and updates for easy follow-up on feedback
• Pros: integration of performance and feedback tools into one cohesive platform, robust goal-setting features, automated workflows
• Cons: several features require paid add-ons, like compensation tools and engagement surveys
• Pricing: Foundations ($11 per seat, per month), Core HRIS ($5 per seat, per month), paid add-ons available
• Overall Capterra user rating: 4.5/5.0
• Overall G2 user rating: 4.7/5.0

3. Jotform

Jotform is a powerful online platform that enables HR teams and managers to create and customize employee feedback forms and apps and analyze the results. Known for its user-friendly interface, Jotform offers a range of ready-to-use form and app templates and customization options that make it easy to gather valuable feedback.

With Jotform, organizations can track responses, collect anonymous feedback, and even create mobile-friendly employee apps to streamline the feedback process. Once responses are in, Jotform also creates automated reports to let you easily analyze feedback trends. Managers can also view data in an automatically generated database with Jotform Tables.

• Key features: ready-to-use templates for employee feedback, surveys, and monthly reviews; automated response tracking and data management help from Jotform Tables; anonymous feedback tool that encourages open feedback; employee app creation with Jotform Apps, allowing access to feedback forms and HR documents in one place; flexible question types, including closed-ended questions, open-ended questions, multiple-choice, Likert scales, and dynamic dropdowns
• Pros: intuitive and customizable templates that make setup quick and easy, strong support for anonymous feedback and mobile-friendly feedback apps, flexible question types that are suitable for a wide range of feedback formats, no-code employee app creation, automated reports
• Cons: a flexible tool that supports a range of custom uses rather than a dedicated employee management or employee feedback tool
• Pricing: free plan; three paid, single-user plans: Bronze ($34 per month), Silver ($39 per month), Gold ($49 per month); Enterprise (contact sales for pricing)
• Overall Capterra user rating: 4.7/5.0
• Overall G2 user rating: 4.7/5.0

4. 15Five

15Five is a performance management platform focused on turning performance metrics into actionable steps. With a suite of tools for engagement surveys, action plans, and personal development, 15Five aims to help organizations enhance employee growth and productivity.

• Key features: weekly check-ins to keep teams aligned and address issues proactively, review cycles, role definition and career growth overviews, customizable engagement surveys and performance reviews, employee recognition features
• Pros: designed for fostering frequent, meaningful feedback between managers and teams; strong focus on employee development and engagement; user-friendly tool with high ratings for ease of setup and adoption
• Cons: compensation features require paid add-on
• Pricing: Engage ($48 per user, per year), Perform ($120 per user, per year), Total Platform ($192 per user, per year)
• Overall Capterra user rating: 4.7/5.0
• Overall G2 user rating: 4.6/5.0

5. Workleap Officevibe

Workleap Officevibe helps managers understand team morale, identify areas for improvement, and build stronger connections through open communication. It emphasizes ease of use and encourages frequent, constructive feedback.

• Key features: automated pulse surveys with customizable questions to measure engagement, anonymous feedback and messaging, detailed reporting and actionable insights to address team challenges
• Pros: simple, friendly interface that encourages regular feedback; strong focus on manager-employee communication and team building; track feedback response rates and trends
• Cons: some users would like more filtering and segmenting options
• Pricing: full platform for $144 per user, per year; specific feature bundles available with individual pricing; custom enterprise pricing available
• Overall Capterra user rating: 4.6/5.0
• Overall G2 user rating: 4.3/5.0

6. Reflektive

Reflektive is a feedback and performance management platform that fosters continuous growth through feedback, goal tracking, and performance reviews. It’s great for those looking to integrate feedback into everyday work and promote ongoing development.

• Key features: employee feedback requests; goal-setting and alignment features to support individual and team objectives; 360-degree performance reviews for a holistic view of employee contributions
• Pros: strong focus on continuous feedback, highly customizable performance reviews, comprehensive goal management for aligning individual and company-wide goals
• Cons: tool oriented toward performance tracking more than employee-provided feedback
• Pricing: contact sales for pricing
• Overall Capterra user rating: 4.1/5.0
• Overall G2 user rating: 4.2/5.0

7. SurveyMonkey

Known for its versatility, SurveyMonkey is a popular survey tool organizations can use to create employee feedback forms and surveys. It offers customizable survey templates, multiple question types, custom dashboards, and automated analytics.

• Key features: real-time analytics and detailed reporting, anonymity options to encourage honest employee feedback, AI-generated surveys
• Pros: wide variety of survey types, intuitive interface and quick setup, excellent analytics and reporting options for data-driven insights
• Cons: not designed specifically for employee feedback and performance reviews, so no dedicated features
• Pricing: free individual plan, Standard Monthly individual plan ($99 per month), Advantage Annual individual plan ($468 per year), Premier Annual individual plan ($1,428 per year), Team Advantage ($300 per user, per year, starting at three users), Team Premier ($900 per user, per year, starting at three users), Enterprise (contact sales for pricing)
• Overall Capterra user rating: 4.6/5.0
• Overall G2 user rating: 4.4/5/0

8. Leapsome

Leapsome is an all-in-one HR platform for performance management, employee engagement, and learning. Designed to support feedback-rich cultures, Leapsome combines 360-degree feedback, engagement surveys, and AI-driven analysis, making it an excellent choice for organizations focused on employee growth and engagement.

• Key features: 360-degree reviews, performance review templates, engagement surveys with customizable templates and automated pulse checks, learning modules for continuous skill development and training
• Pros: combination of feedback, performance, and learning into a single platform; highly customizable solution with extensive templates and modules; useful tool for companies focused on professional development and career growth
• Cons: some users have mentioned limitations and problems with the learning modules
• Pricing: contact sales for pricing; individual modules offered or full product suite
• Overall Capterra user rating: 4.6/5.0
• Overall G2 user rating: 4.9/5.0

9. Qualtrics XM for Employee Experience

Qualtrics is a robust feedback and experience management platform, with product suites designed for different experiences. The XM for Employee Experience software is designed for team engagement and management. With advanced survey capabilities, detailed analytics, and powerful reporting tools, Qualtrics is ideal for organizations seeking comprehensive employee feedback data to drive strategic decisions.

• Key features: employee experience measurement, powerful analytics and reporting, including predictive insights, automated pulse surveys, manager hub
• Pros: excellent solution for detailed, data-driven insights and advanced reporting; highly customizable tool, suitable for complex needs; predictive analytics for proactive decision-making
• Cons: complex interface with a steeper learning curve for new users
• Pricing: contact sales for pricing; individual modules offered or full product suite
• Overall Capterra user rating: 4.7/5.0
• Overall G2 user rating: 4.4/5.0

10. Kudos

Kudos is a recognition-focused platform that aims to foster a positive workplace culture through peer-to-peer recognition and feedback. While it’s primarily a recognition tool, Kudos also includes engagement surveys and analytics, making it a good option for organizations that prioritize appreciation and morale alongside feedback.

• Key features: peer-to-peer recognition with customizable awards and messaging; engagement surveys to measure employee satisfaction and well-being; Kudos Wall for public recognition and community-building
• Pros: excellent solution for promoting a culture of recognition and positivity; user-friendly interface that encourages frequent, informal feedback; customizable awards that can align with company values
• Cons: limited performance management features compared to other tools; fewer feedback-focused features
• Pricing: contact sales for pricing
• Overall Capterra user rating: 4.8/5.0
• Overall G2 user rating: 4.8/5.0

11. Peakon Employee Voice

Now part of Workday, Peakon is a data-driven employee engagement platform that collects real-time feedback through personalized surveys. Its strength lies in advanced analytics and actionable insights, helping organizations improve employee experience, engagement, and retention based on comprehensive data.

• Key features: automated personalized surveys, personalized employee dashboards, specific recommendations for managers, AI-driven data analysis
• Pros: advanced data analysis and predictive insights, real-time feedback loops that allow for immediate action, employee lifecycle metrics
• Cons: some users have mentioned high costs and complexity
• Pricing: contact sales for pricing
• Overall Capterra user rating: 4.8/5.0
• Overall G2 user rating: 4.6/5.0

12. Weekdone

Weekdone is a team management and employee feedback tool focusing on goal tracking, OKRs, and weekly check-ins. With a clear emphasis on performance and accountability, Weekdone is ideal for teams looking to align on goals and keep everyone connected through structured weekly updates.

• Key features: weekly status updates and team check-ins for ongoing alignment, OKR tracking for setting and achieving goals, progress reports and dashboards to monitor team achievements and challenges
• Pros: excellent solution for teams that want to stay aligned on weekly tasks and goals; clear, simple interface that encourages regular use; effective OKR tracking for goal-focused organizations
• Cons: some users have mentioned that setting up projects is difficult and setting the product up takes time
• Pricing: pricing depends on size of team; paid product starts at $10.80 per user, per month or $36 per user, per year, but costs change by number of users
• Overall Capterra user rating: 4.5/5.0
• Overall G2 user rating: 4.1/5.0

13. Trakstar

Trakstar (now part of Mitratech) is a talent management platform created to help business leaders attract and retain talent and engage their workforce. It’s designed to support continuous feedback and structured performance reviews, making it ideal for organizations seeking an all-in-one performance solution.

• Key features: customizable performance review templates and 360-degree feedback, goal-setting and alignment features to keep teams on track, engagement surveys
• Pros: combined performance reviews, feedback, and learning in one platform; automated review workflows; onboarding features
• Cons: some users have mentioned that survey options are limited
• Pricing: contact sales for pricing
• Overall Capterra user rating: 4.4/5.0
• Overall G2 user rating: 4.2/5.0

14. Quantum Workplace

Quantum Workplace is a comprehensive employee engagement and performance management platform. It offers tools for surveys, feedback, recognition, and goal setting, with a focus on using AI to provide insights across every feedback type.

• Key features: customizable engagement surveys and pulse surveys, 360-degree performance reviews, powerful AI tools for gathering insights from feedback
• Pros: engagement and performance tools in a single platform, detailed analytics and reporting for tracking engagement trends, customizable features that adapt to a variety of team sizes and structures
• Cons: some users have had trouble with the user interface and expressed a desire for more customization
• Pricing: Engagement ($24–$48 per employee, per month, depending on number of employees), Performance ($36–$60 per employee, per month, depending on number of employees), bundle with custom pricing
• Overall Capterra user rating: 4.7/5.0
• Overall G2 user rating: 4.4/5.0

Jotform: A powerful way to ensure your team feels heard

Ready to transform employee feedback into actionable insights? Jotform makes it simple with customizable templates, anonymous feedback options, and mobile-friendly apps that keep your team connected and engaged.

Whether you’re gathering quick feedback or diving deep into team sentiment, Jotform has the tools to make the process effortless. Try Jotform today and help create a workplace where everyone feels heard.

Photo by Claire Nakkachi on Unsplash