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Свилен СимовЗададен на 23 юли 2024 г. в 4:39
Получих на 07.07.2024 имейл от PayU че в рамките на 3 работни дни ще ми преведат сумата 150лв., заплатени за обувки,които върнах. Това така и не се слелучи.
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Theo Jotform SupportОтговорено на 23 юли 2024 г. в 6:50
Hi Свилен,
Thanks for reaching out to Jotform Support. Unfortunately, our Bulgarian Support agents are currently busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Bulgarian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Circling back to your question, I understand that you filled out a from created by another user and bought a product. That means you were charged by the organization or individual in which you bought the product from. Therefore, you'll need to directly contact them. As Jotform, we are not responsible for the forms, where users sell products and collect payments.
Reach us out again if you have any other questions.