Нямам достъп до формулярите си

  • Ii_vv_aa
    Зададен на 5 юни 2024 г. в 10:57

    Имам само 3 форми, а не ми разрешава да видя едната, защо? Нямам достъп до нея!

  • Jason Jotform Support
    Отговорено на 5 юни 2024 г. в 11:58

    Hi Ii_vv_aa,

    Thanks for reaching out to Jotform Support. Our Bulgarian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Bulgarian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your 3 forms, and it appears to be accessible online. Check out the screencast below to see my results:

    Нямам достъп до формулярите си Image 1 Screenshot 20

    Could you please confirm if you're accessing your forms via Form Builder? If so, please ensure that you're logged in to your Jotform account. On the other hand, please send us a screenshot of what’s happening and send it to us. We’ve got a guide here that’ll show you how to do that. You can also send us a video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to help you with this.

 
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