Upload Error: Files could not be uploaded for some reasons

  • asmaasmahmed
    تم السؤال بتاريخ ٨ ديسمبر ٢٠٢٣ في ٥:٢٩ ص

    السلام عليكم تم محاولة تسليم التقرير اكثر من 7 مرات اليوم ولم يسلم

    كل مرة تطلع هذة الرسالة مدرسة البادية

    Upload Error: Files could not be uploaded for some reasons Image 1 Screenshot 30Upload Error: Files could not be uploaded for some reasons Image 2 Screenshot 41

  • Gemmhel Enterprise Support
    تم الرد بتاريخ ٨ ديسمبر ٢٠٢٣ في ٨:١٧ ص

    Hi asmaasmahmed,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I cloned and tested the form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Upload Error: Files could not be uploaded for some reasons Image 1 Screenshot 20

    Can you try it again and see how it goes? It is possible that the issue might be caused by an unstable internet connection, can you try a different connection and try again? If you run into the same issue again, let us know and we'll do some more testing to see what's going on.

    Give it a try and let us know how it goes.