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Fawzy salama khaterتم السؤال بتاريخ ٧ ديسمبر ٢٠٢٣ في ١١:٥٩ م
تم تعبئة التقرير وبعد حفظه والعودة في اليوم التالي لاستكماله والتسليم ظهرت لنا رسالة بأنه تم منع الدخول
مرفق لكم رابط رسالة المنع
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Christy Jotform Supportتم الرد بتاريخ ٨ ديسمبر ٢٠٢٣ في ٢:٢٣ ص
Hi Fawzy,
Thanks for reaching out to Jotform Support. I am sorry that your IP has been banned. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Upon checking the link you shared, it routed me to this page:
Can you please share your IP Address so we can check on our end? It also shows that you contacted us using a Guest account which has a one-time login feature only. If you are contacting us for a specific Jotform account, please share the username/email address.
As soon as we hear back from you, we'll be able to help you with this.