أود إلغاء اشتراكي في الباقة

  • sale7alaqeel
    تم السؤال بتاريخ ٣٠ أغسطس ٢٠٢٣ في ٣:٥٩ م

    أود إلغاء اشتراكي في الباقةواسترداد المبلغ

  • Bojan Support Team Lead
    تم الرد بتاريخ ٣١ أغسطس ٢٠٢٣ في ٤:٣٢ ص

    ,Hello sale7alaqeel

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again

    .Now, let me help you with your question.

    I have canceled your subscription and refunded the last payment. Please allow us up to 7 days to proccess it. It would be really helpfull for us if you could let us know the reason why you don't wish to use Jotform anymore. This information will help us improve in the future.

    Thank you for any information you share with us.