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hrmazayaaaتم السؤال بتاريخ ٢٣ يوليو ٢٠٢٣ في ٥:٢٨ ص
لا يمكنني دفع عن طريق الماستر كارت
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Lorelie Jotform Supportتم الرد بتاريخ ٢٣ يوليو ٢٠٢٣ في ٩:٥٢ ص
Hi hrmazayaaa
Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that it will take longer to receive a response. Please reach out to your bank and ask if why the payment is
Now, let me help you with your question. It seems that the issue is related to your credit card and the authorization given by the bank. I've cleared your Form cache on our server as a precaution. Please reach out to your bank and ask, why the payment is being declined. But, you can also try using another credit card with another bank to upgrade your account.
Let us know if you need any other help