Deleted submission but the date is still unavailable.

  • dr.ansari88
    تم السؤال بتاريخ ١١ أغسطس ٢٠٢١ في ٣:١١ ص

    I would like to inquire about the submissions, one of the users requested to book an appointment and the appointment was rejected by me as the form owner, and when someone else wants to book the same appointment, it appears in gray even though I deleted the submission and I Cleared Caches and emptied the trash


    What is the solution? 


    Thank you

  • Basil Jotform Support
    تم الرد بتاريخ ١١ أغسطس ٢٠٢١ في ٣:٢٤ ص

    Hi,

    Deleting the submissions should clear the appointment in the appointment field.

    Could you please let us know the date of the appointment that is causing the issue?

    Looking forward to your reply.

  • dr.ansari88
    تم الرد بتاريخ ١١ أغسطس ٢٠٢١ في ٣:٢٦ ص

    20th of Aug 2021

  • Basil Jotform Support
    تم الرد بتاريخ ١١ أغسطس ٢٠٢١ في ٣:٣٣ ص

    Hi,

    I have checked your form and the date appears to be available for selection:

    1628667205 61137d4593e2c chrome sZFPukDy Screenshot 10

    Please let us know if you have any further questions.

  • dr.ansari88
    تم الرد بتاريخ ١١ أغسطس ٢٠٢١ في ٣:٣٩ ص

    Thank you from yesterday I repeatedly tried to activate that date


    thank you again


    (I have last inquiry , if I want to make the appointment by selecting the day only not time (the whole day

    how can I do it ?

  • Basil Jotform Support
    تم الرد بتاريخ ١١ أغسطس ٢٠٢١ في ٣:٤٦ ص

    Hi,

    You will need to use the date reservation widget instead.

    1628667954 6113803260be2 chrome HiJesuiI Screenshot 10

    Please let us know if you have any further questions.