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maxhqlتم السؤال بتاريخ ٧ نوفمبر ٢٠٢٤ في ٨:٥٥ ص
A Please reactivate the account
Page URL: https://form.jotform.com/243114000797045 -
Ashley Jotform Supportتم الرد بتاريخ ٧ نوفمبر ٢٠٢٤ في ٩:٣٠ ص
Hi maxhql,
Thanks for using Jotform. Our Arabic Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question,
I checked your account and can see that it is currently a Guest account. Guest accounts are temporary accounts with one-time login only.
You can use the same email address you did for your Guest account to create a Starter (free) account by visiting this link. However, if you are asking about another account, can you share the username or email address of that account with us so that we can check?
Give it a try and let us know if you need any other help.