لا أستطيع الدخول إلى صفحتي.

  • Rashid
    تم السؤال بتاريخ ٢ أكتوبر ٢٠٢٤ في ١:٢٢ م

    لقد تم حظري من صفحتي ارجو معرفة السبب

  • Kelvin Jotform Support
    تم الرد بتاريخ ٢ أكتوبر ٢٠٢٤ في ٢:١٤ م

    Hi Rashid,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Coming back to your question about the login issue, I saw that your account was suspended because you’ve got a form named Shikho Buchhaltung that’s breaking our Terms of Use by collecting login credentials.

    لا أستطيع الدخول إلى صفحتي Screenshot 20

    If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

    Once we hear back from you, we'll be able to move forward with this.

  • Rashid
    تم الرد بتاريخ ٢ أكتوبر ٢٠٢٤ في ٢:٢١ م

    انا موافق على الحذف، يمكنك فعلها وتفعيل حسابي رجاء

  • Rashid
    تم الرد بتاريخ ٢ أكتوبر ٢٠٢٤ في ٢:٢٥ م

    اريد ان اجعل الدخول الى صفحتي من قبل اشخاص محددين لتحميل ملفاتهم مشروطا بكلمة سر لكل شخص على منفصلا، هل يمكنك ان تدلني على الطريقة وشكرا
  • Kelvin Jotform Support
    تم الرد بتاريخ ٢ أكتوبر ٢٠٢٤ في ٢:٥٤ م

    Hi Rashid,

    I've deleted the offending field and reactivated your account. You should be able to log in now.

    As for your other question, I've moved that to a new thread. You can check that out here.

    Reach out again if you need any other help.